What we collect
A contact or estimate request can include your name, phone, optional email, company, property type and location, requested services, message or project description, contact preferences, attribution data, and photos you choose to upload.
Why we collect it
The information is used to understand the requested project, contact you about the request, prepare or discuss a scope, prevent abuse, and maintain the estimate record.
Photo uploads
Estimate photos are stored privately and used to understand the requested work. Public use requires separate authorization.
First-party website measurement
The website records page visits, general traffic sources, and interactions such as call, text, and estimate submissions in the High Desert operations portal. These event records do not contain names, phone numbers, email addresses, property addresses, descriptions, photos, or lead references.
Retention
Submitted lead information and attached photos are retained for up to 365 days for estimate follow-up and business records, then become eligible for scheduled deletion. Temporary uploads abandoned before submission are removed separately.
Privacy requests
Call or text (530) 640-1844 and reference your estimate request to ask about access, correction, or deletion.
Service providers
Cloudflare infrastructure can process website requests, database records, security checks, and private uploads. A configured transactional email provider may process lead notifications without receiving analytics data.
Optional Google Analytics
If you allow analytics in the privacy notice, Google Analytics 4 receives page visits, general traffic sources, call and text button clicks, and a lead event after an estimate is saved. We do not send names, phone numbers, email addresses, property addresses, project descriptions, photos, or lead references to Google Analytics. You may decline or change your choice through Privacy choices in the footer. The site and estimate form work without this optional tracking.